After Sales- Services & Spares

The company persists in the “customer-focused” guidelines, advocates all staff to pay close attention to the customer demands at any time, and endeavors to provide solutions for domestic and overseas customers.

At present, the company has more than 50 after-sales service staff, who offer the service extending to the prefecture level, contact the customers directly, provide timely, rapid, and considerate service for the customers, and realize the door-to-door service within 24 hours.

Carry out one-year free maintenance and care of the complete machine for the customers, provide professional training and technical guidance timely to solve the worries of the customers, and reflect the service mode of fast response, timely maintenance, and tracking coordination fully.